PRIVACY POLICY

The Mindful Garden Last updated: 5^th May 2026

This Privacy Policy explains how The Mindful Garden (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website, join our email list, purchase our online courses, access our membership area, or download digital content.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Data Controller: Louise Hampden 38 Ian Mikardo Way Reading, Berkshire RG4 5BZ Email: [email protected]

Website: https://www.mindfulgardenerlife.com

2. What Personal Data We Collect

We may collect the following information:

Information you provide directly

• Name

• Email address

• Billing address

• Payment information (processed securely by third‑party providers)

• Course enrolment details

• Messages sent via email or contact forms

• Preferences and interests (if provided voluntarily)

Information collected automatically

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Cookies and tracking technologies (see Section 10)

3. How We Use Your Data

We use your personal data to:

• Create and manage your account within FEA Create

• Deliver online courses, membership access, and digital content

• Provide access to live sessions and recordings

• Send course emails, reminders, and updates

• Process payments and issue receipts

• Respond to enquiries

• Send marketing emails (only with your consent)

• Improve our website, services, and user experience

• Maintain internal records for tax and legal purposes

We do not sell your data.

4. Legal Bases for Processing

We process your data under the following lawful bases:

Contract

To deliver the services you purchase, including:

• course access

• membership access

• digital downloads

• live session links

• customer support

Consent

For:

• marketing emails

• optional surveys

• optional downloads not tied to a purchase

You can withdraw consent at any time.

Legitimate Interests

For:

• website analytics

• improving our services

• preventing fraud

Legal Obligation

For:

• tax and accounting records

• compliance with UK law

5. How Long We Keep Your Data

We retain personal data only for as long as necessary:

• Course and membership data: while your account remains active

• Email marketing data: until you unsubscribe

• Payment records: 6 years (legal requirement)

• Contact form messages: 12 months

• Analytics data: 26 months

Backup copies may remain for legal or security purposes.

6. Sharing Your Data

We only share your data with trusted third‑party providers who help us deliver our services.

FEA Create (Primary Data Processor)

We use FEA Create (https://feacreate.com/) as our all‑in‑one business platform. FEA Create provides:

• website hosting

• course hosting

• membership area

• email marketing

• sales funnels

• checkout and payment integrations

• customer account management

FEA Create processes your data on our behalf and only according to our instructions.

Payment Processors

Your payment information is handled securely by third‑party providers such as:

• Stripe

• PayPal

We do not store your full payment details.

Other Providers

We may use:

• analytics tools

• website hosting services

• customer support tools

These providers only process data necessary to perform their services.

We do not sell or share your data with unrelated third parties.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

To exercise your rights, email: [email protected]

If you are unhappy with how we handle your data, you may complain to the Information Commissioner’s Office (ICO): https://ico.org.uk

8. How We Protect Your Data

We use appropriate technical and organisational measures, including:

• Secure servers

• Password‑protected systems

• Encrypted payment processing

• Limited access to personal data

• Secure hosting through FEA Create

If you suspect a data breach, contact us immediately.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

10. Cookies

Our website uses cookies to:

• operate the website

• enable login and membership access

• track course progress

• analyse website performance

• support marketing and sales funnels

You can manage cookies through your browser settings.

A full list of cookies used by FEA Create is available in our Cookies Policy.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

13. Contact Us

If you have any questions about this Privacy Policy, email: [email protected]

COOKIES POLICY

The Mindful Garden Last updated: 5^th May 2026

This Cookies Policy explains how The Mindful Garden (“we”, “us”, “our”) uses cookies and similar technologies on our website www.mindfulgardenerlife.com.

By continuing to browse our website, you agree to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve performance, and provide information to website owners.

Cookies may be:

• Strictly necessary – required for the website to function

• Performance/analytics – help us understand how visitors use the site

• Functionality – remember your preferences

• Marketing – track user behaviour for advertising or email funnels

2. How We Use Cookies

Our website is built and hosted on FEA Create, which uses cookies to:

• operate the website

• enable login and membership access

• track course progress

• support checkout and payment processes

• analyse website performance

• personalise your experience

• support email marketing and sales funnels

We also use cookies to understand how visitors interact with our content so we can improve our services.

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the website to function. They include:

• login authentication

• membership access

• secure checkout

• page navigation

Without these cookies, the website cannot operate properly.

b) Performance & Analytics Cookies

These cookies help us understand:

• how visitors use the website

• which pages are most popular

• how users move through the site

This helps us improve our content and user experience.

c) Functionality Cookies

These cookies remember:

• your preferences

• your login status

• your course progress

• your membership settings

They make your experience smoother and more personalised.

d) Marketing & Funnel Cookies

These cookies help us:

• track email sign‑ups

• understand which marketing channels are effective

• support sales funnels within FEA Create

• deliver relevant content and offers

We only use marketing cookies with your consent.

4. Cookies Used by FEA Create

Because our website, courses, membership area, and email marketing are all hosted on FEA Create, their platform may set additional cookies necessary for:

• account creation

• course access

• video playback

• checkout and payment

• email automation

• analytics

FEA Create may also use third‑party integrations (e.g., Stripe, PayPal, analytics tools) that set their own cookies.

5. Third‑Party Cookies

Some cookies may be set by third parties, such as:

• payment processors (Stripe, PayPal)

• embedded video players

• analytics tools

• email marketing tracking

These providers have their own privacy and cookie policies.

6. Managing Your Cookie Preferences

You can control cookies in several ways:

Browser Settings

You can block or delete cookies through your browser settings. However, blocking essential cookies may affect website functionality.

Cookie Banner

When you first visit our website, you will see a cookie consent banner. You can accept or decline non‑essential cookies.

Opt‑Out Options

You may also opt out of marketing cookies at any time by adjusting your browser settings or unsubscribing from marketing emails.

7. Changes to This Cookies Policy

We may update this Cookies Policy from time to time. The latest version will always be posted on our website.

8. Contact Us

If you have any questions about our use of cookies, please contact:

Email: [email protected] Website: www.mindfulgardenerlife.com